Tuesday, July 12, 2011

Review: Ulwazi Destination Spa

Ulwazi Destination Spa - Half Day Spa Package (May 2011)

Tel: +27 (0)12 370 7917/8
Website: www.ulwazispa.com  
Email: info@ulwazispa.com  
Address: Velmore Hotel, 27 Main Road (M26 Erasmia), Mooiplaats, Erasmia (North West of Johannesburg)

Rating: 7/10

Treatments: Winter Special Package included:
  • Swedish full body massage
  • Indian head and shoulder massage
  • Hand and foot exfoliation and massage
Summary

This spa is close enough for those situated in Centurion and Johannesburg (Northern and Western suburbs). Overall, our experience at Ulwazi Spa was good, and I would visit again. The special offer we took was very good value for money.

When you arrive at the estate and spa, the venue and décor indicates that you have entered an up-market establishment. The spa layout has a clever, compact design that still allows you to feel as though you are the only guests.

The communication skills of the therapists need some work, but they were polite and did what was required.

Detailed Review

Directions on the website from Sandton are good, but they do not make it clear that the spa is situated in the Velmore Estate, which makes you look out for signage for Ulwazi instead.

The spa is situated within an estate that comprises a hotel, conference rooms and wedding facilities. The day of our booking was very quiet within the estate, and it felt as if you had been abducted into this tranquil little planet, just outside of Joburg.

There is ample parking situated directly opposite the door to the spa. The decor is a lovely fusion of contemporary and African pieces, including a beautiful collection of statuettes.

The reception staff members were friendly in welcoming us and taking us through to the small refreshments area. As with any first visit to a spa, we needed to go through the hassle of completing the required paperwork, and then could help ourselves to light refreshments.

Once all the members of our group had arrived, we were ushered to the treatment room and provided soft fluffy gowns and slippers.

The therapists were a little shy and did not have the confidence to explain what was required of us. They also battled to provide clear explanations of the treatments, forgetting to ask what our preferences were in terms of the preferred pressure for the massages.

The full-body massage was a little too firm for me, and I needed to keep reminding my therapist to go softer. But I still thoroughly enjoyed the massage, and my two friends had glowing reports about their massages.

It was a freezing winter day, so we used the break to stock up on coffee and scrumptious scones, finding a veranda to sit and soak up the sun. The therapists saw this and made arrangements to give us our next treatment (Indian head and shoulder massage) outside.

We moved inside again for the hand and foot treatments, which were very enjoyable. All the time soothing background music was playing, and the lights were dimmed creating the perfect relaxed atmosphere.

We changed and took our time to enjoy some sparkling wine and fresh fruit. The bills were settled efficiently and were sent on our way back to planet earth and the harsh reality of Jozi traffic.

I do believe there may have been a few other guests at the spa, but we were unaware of their movements a felt as though we had the facilities to ourselves.

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